Support

We're here to help. Most questions are answered below.

Mosso is built by a small, independent team. We read every message and reply personally, usually within 48 hours. Write to info@datanaat.com with anything we missed.

Getting started

What is Mosso?

Mosso is a daily puzzle app with eight games in one: Word Search, Palabras, Memory, Mente, Sudoku, Garden Patrol, Pattern, and Simon Says. Each day, players around the world get the same daily puzzles, so your score is comparable with everyone else's.

Is Mosso free?

Yes — Mosso is free to play. It shows a single family-safe banner ad and offers optional rewarded videos you can choose to watch for an in-game boost. There are no subscriptions and no in-app purchases today. A future update may add an optional one-time "Mosso Forever" purchase to remove ads.

How do streaks work?

Mosso has two kinds of streak. Your main streak ("My Streak") grows on each day you finish all four required daily puzzles — Word Search, Palabras, Memory, and Mente. Each game also keeps its own per-game streak. Sudoku and Garden Patrol have bonus daily puzzles with their own streaks, but they don't count toward the main streak. Finishing late in the day is fine: a still-pending "today" doesn't break your streak.

What if I miss a day?

A missed day resets your main streak, and simply playing an old day later does not restore it. If you miss a day, you can recover it within the offered window by watching a short rewarded video or spending 150 leaves; recovering a day unlocks its puzzles for 24 hours so you can complete them.

What are "leaves"?

Leaves are Mosso's in-game reward. You earn a few leaves for finishing daily puzzles (up to a daily cap), plus a bonus at streak milestones. You can spend leaves on a hint (100) or to recover a missed streak day (150) — and there's always an optional video as a free alternative.

What languages does Mosso support?

English, Español, हिन्दी (Hindi), Français, and Italiano. The language follows your device automatically and you can change it in Settings. All puzzles and animal names are authored natively in each language, not machine-translated. Note: the two word games (Word Search and Palabras) are not yet available in Hindi — they'll show a "coming soon" message there for now.

Your data and progress

Where is my progress saved?

On your device and backed up automatically to an anonymous Mosso cloud account — no sign-up needed. By default that anonymous account is tied to this app installation. To carry your progress to a new phone, sign in with Google in Settings so your profile links to your Google account. If you uninstall without signing in with Google, your anonymous account may become unrecoverable, so sign in if you want a safety net.

How do I delete my account and data?

Open Mosso → Settings → Delete account, then confirm. This permanently erases your anonymous account and all synced data on our servers, plus your on-device data. If you can no longer open the app, email info@datanaat.com and we'll help. See our account deletion page for details.

How can I change the app language?

Open Mosso → Settings → Language → choose your preferred language. All puzzles, instructions, and animal names are authored natively in each language.

How does the daily puzzle work?

Each day, players receive the same set of daily puzzles for Word Search, Palabras, Memory, and Mente (with bonus dailies for Sudoku and Garden Patrol). Finish them to keep your streak going.

Troubleshooting

The app crashed. What do I do?

First, try closing the app fully and reopening. If the crash repeats, please write to info@datanaat.com with:

We collect anonymous crash reports through Firebase Crashlytics, but a personal description helps us reproduce the issue faster.

I found a bug or have a feature request

Please email info@datanaat.com. Real feedback from real players is the most valuable thing we receive.

Privacy and ads

What data does Mosso collect?

The minimum needed. An anonymous account stores your puzzle results, streaks, and progress; crash reports help us fix bugs. No name, email, location, photos, or contacts. Read our full Privacy Policy.

What about ads?

Mosso shows one small banner ad on the Home screen and inside some puzzles, plus optional rewarded videos you choose to watch for an in-game boost. No interstitial ads interrupt your play, and all ads use Google AdMob's strictest family-safe filter. Simon Says, Settings, and the menus stay ad-free.

Is Mosso safe for kids?

Mosso is suitable for all ages but not specifically directed at children under 13. There is no chat, no public profile, no scoreboard with real identities, and no way for strangers to contact your child. The puzzles require reading, logic, or math comfortable for ages 8 and up.

Still need help?

Write to info@datanaat.com. Include your device, Android version, and a description of what's happening. We read every message.